Before we went to Virginia Beach, I had mentioned to Rebecca how I would like to take "dress up" pictures with Ethan.
Well, we drove to VA Beach, and Saturday morning Rebecca went to a shop to look for an umbrella stroller for Ethan. Directly across from our hotel she saw Flashback Old Time Photos and told me about it. After lunch, we walked over and decided to take some pictures. We bought a couple of pictures, and left with them and I kept thinking after we left..."Strange, they didn't offer us a CD or anything."
Well it kept bugging me, and I ended up calling them the Thursday, September 17, after we had gotten back from the beach. I was told to call back on Friday, and speak with the manager which I did.
Long story short, their equipment was messing up, which is why they weren't offering CDs or digital copies of the pictures....BUT, the manager downloaded the pictures to a Compact Flash card, took it home, then burned the pictures to a CD and mailed them to us(he even included the memory card for safe measure in case the CD didn't burn correctly)! The package arrived on Friday, September 25.
Yes, we did pay for it, but the manager didn't have to do it and he didn't even act like it was a big deal and I greatly appreciated him taking his time to do it for us.
If you're ever at Virginia Beach, and looking to take some "Old Time Photos", I highly suggest going to Flashback Old Time Photos. If you stop by, say hello to Jay for us. They have two locations on Virginia Beach:
2018 Atlantic Avenue
1702 Atlantic Avenue
So, what pictures did we take?
With all the talk of a down economy and very little job security these days, we decided to create a family job resume portrait.
Our new family job may soon be off the coast of Somalia.
That is great customer service. And he didn't complain about it either which helps things go smoother. Most people wouldn't call so you did your part to ask for the CD, and you got what you wanted.
ReplyDeleteNow to call Verizon and see if they can chop our bill 50%!!